Legal
Privacy Policy
Last updated September 23, 2026
Information we collect
BQE Hospitality Group and Level Astoria LLC may collect information you provide through our websites and forms, including your name, email address, mobile phone number, birthday, reservation details, application information, and communication preferences.
How we use information
We use this information to respond to requests, manage reservations and applications, provide event and venue updates, send messages you requested or consented to receive, maintain our services, and comply with legal obligations.
Mobile information non-sharing clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS choices
You may opt out of promotional text messages at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply, and message frequency varies.
Data protection and retention
We use reasonable safeguards designed to protect personal information. We retain information only as long as reasonably necessary for the purposes described here, our operational needs, and applicable legal requirements.
Contact us
Questions about this policy may be sent to hello@bqehospitality.com.
For messaging program rules, review our Terms of Service.